You can always contact our support team if you have any questions or problems regarding "The Settlers Online".
Please complete the contact form and click “Send” and a member of the team will get back to you.
I can only see a blank page instead of the game. Why is this?
In most cases this problem only occurs if a Ubisoft game has been used incorrectly in the past. In other cases, NoScript plugins account for the fact that you are seeing a blank site.
Update your computer
Before contacting support about technical issues. Please update your computers drivers.