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The Settlers Online

News archive

12.10.2011Server Maintenance at 12:00AM (PST) on 10/13

The Castle Empire servers will come down on Thursday morning at 12:00AM PST(3:00AM EST) for a 6 hour 3 hour maintenance. The game will be playable at 6:00 AM 3:00 (PST)

Click here to find out what changes were made!

Be sure to follow Castle Empire on Facebook and Twitter for news and exclusive updates!

See you in-game,

~Katealyst

Ubisoft Player Experience Manager

 

Update: 12.30 AM PST - Servers are down.

Update: 01.20 AM PST - US Deployment complete.

Update: 01.30 AM PST - Database cleaning in process.

Update: 02.05 AM PST - Servers are being tested and will soon be available.

Update: 02.35 AM PST - Servers are up and running.

 

The Castle Empire Support Team

07.10.2011Maintenance

We are taking down the servers for about half an hour to fix the daily login bug. We apologize for the inconvencience!

~Katealyst

Ubisoft Player Experience Manager

06.10.2011Castle Empire Sweepstakes Win 10,000 Gems and a Mug!

promo

Now that Oktoberfest is in full swing, we wanted to release our very own Oktoberfest Sweepstakes! The ale will be flowing and the music will be playing, what better time to head to your nearest tavern, grab a stein of your favorite brew, and sip in that autumn bliss? You’d best get your fix now - Oktoberfest (much to the dismay of all you beer enthusiasts) will not last forever!

First Prize (5 winners): One (1) Castle Empire beer mug, one (1) Castle Empire beer label, and 10,000 Gems to use in Castle Empire

Second Prize (10 winners): One (1) Castle Empire beer mug and 1,000 Gems to use in Castle Empire

Third Prize (20 winners): 500 Gems to use in Castle Empire

Enter the contest here.

 

See you in-game,

~Katealyst

Ubisoft Player Experience Manager

05.10.2011Server Maintenance at 12:00AM (PST) on 10/6

The Castle Empire servers will come down on Thursday morning at 12:00AM PST(3:00AM EST) for a 4 hour maintenance. The game will be playable at 4:00 AM (PST)

Click here to find out what changes were made!

Be sure to follow Castle Empire on Facebook and Twitter for news and exclusive updates!

See you in-game,

~Katealyst

Ubisoft Player Experience Manager


Update: 12.05 AM PST - Servers are down.

Update: 12.23 AM PST - Starting database clean up.

Update: 12.32 AM PST - Starting deployment.

Update: 02.00 AM PST - Servers are up and running.

 

The Castle Empire Support Team

01.10.2011SALE! 20% Off Selected Gem Packages!

Sale

GEM SALE! We have two of our most sought after Gem packages on sale! For a short time you can get 7,200 Gems for $39.99 and 16,000 Gems for $84.99. Be sure to get this offer before it ends.

This sale ends Wednesday night! Click here to take advantage of this deal!

See you in-game,

~Katealyst

Ubisoft Player Experience Manager

29.09.2011Closed Beta Founder's Arch

Hey Closed Beta Testers!

We didn't forget about you. All Closed Beta testers have been awarded an exclusive Closed Beta Arch. This arch is now available in your star menu if you played during the Closed Beta.

I want to personally thank everyone for their hard work and patience in Closed Beta. We ran into a lot of bugs, but with your help were able to quickly locate and fix them.

I hope everyone enjoys their super cool Founders Arch and the Open Beta!

See you in-game,

~Katealyst

Ubisoft Player Experience Manager

28.09.2011Server Maintenance at 12:00AM (PST) on 9/29

The Castle Empire servers will come down on Thursday morning at 12:00AM PST(3:00AM EST) for a 4 hour maintenance. The game will be playable at 4:00 AM (PST)

Click here to find out what changes were made!

Be sure to follow Castle Empire on Facebook and Twitter for news and exclusive updates!

See you in-game,

~Katealyst

Ubisoft Player Experience Manager

 

Update: 12.03 AM PST - Servers are down.

Update: 12.09 AM PST - Starting database clean up.

Update: 12.16 AM PST - Preparing for deployment.

Update: 01.30 AM PST - Maintenance scripts finished.  

Update: 01.45 AM PST - Servers are being tested and will soon be available.

Update: 02.55 AM PST - Servers are up and running.

 

Enjoy the game and the gifts received!

The Castle Empire Support Team

28.09.2011Adventures are now working!

The Adventure System is now working! We identified the bug and it was fixed early this morning. Feel free to start any new adventures you may have sitting in your inventory. Thanks everyone for your patience and understanding. The fire has been put out and we can consider this bug valiantly vanquished!

Be sure report the adventures you lost to Customer Support

~Katealyst

Ubisoft Player Experience Manager

23.09.2011Adventure System Bugs

ATTENTION: The Adventure System is currently not working. Do not start new adventures or you will lose them. Please report the adventures you have already lost to Customer Support. We are currently looking to fix this issue ASAP. I will keep you posted with updates.

Contact Support

Patch Report Thread

See you in-game,

~Katealyst

Ubisoft Player Experience Manager

21.09.2011Server Maintenance at 12:00AM (PST) on 9/22

The Castle Empire servers will come down on Thursday morning at 12:00AM PST(3:00AM EST) for a 5 hour maintenance. The game will be playable at 5:00 AM (PST)

Click here to find out what changes were made!

Be sure to follow Castle Empire on Facebook and Twitter for news and exclusive updates!

See you in-game,

~Katealyst

Ubisoft Player Experience Manager

 

Update: 12.15 AM PST - Servers are down.

Update: 12.25 AM PST - Starting database clean up.

Update: 12.32 AM PST - Database cleanup done. Starting deployment.

Update: 2.25 AM PST -  Deployment complete. Servers are being tested in order to make sure they work as intended before getting them back up.

Update: 3.45 AM PST - Servers are up and running.

 

Have fun playing!

The Castle Empire Support Team

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