Dear Settlers,

We've identified an issue with our Support Ticket system, which means tickets will not reach us for the time being.

Rest assured that we're actively working to resolve this issue as soon as possible, and get the service back to full function.

In the meantime, if you have any issues or concerns, please try our other methods of contact such as the forums, social media or even a friendly poke in-game via a private message!

Happy Settling!
BB_Trafffer

Dear Settlers,

We're pleased to share that we're beginning an additional phase of tests over on our Unity Test Server! Today, we've implemented the ability to test high-level content; as such you'll be able to get your hands on Gems and EXP in order to do so.

Meanwhile, we're preparing the Unity Test Server for this year's Summer Event! On Tuesday, June 1st, you'll be able to check out what's new in our annual soccer celebration marathon; including the new "Swan Boat" that we teased a few days ago!

Happy Testing!
Your "The Settlers Online" Team

Dear Settlers,

Thank you so much for your help testing the all-new Unity version of “The Settlers Online”. We received an amazing amount of tremendously helpful feedback and are working hard on further improving the game’s performance. Many of the issues you reported are already fixed and we are now approaching the live version’s release; the exact date of the release will be communicated in the near future!

Further, we would like to use this opportunity to give you a sneak peek of one of the highlights in the upcoming Summer Event (which is going to start shortly after the release of the Unity version), the Swan Boat:

The whole development team is super excited to see the Unity version going live soon!

Thank you again for your ongoing support,
Your “The Settlers Online” Team

Dear Settlers,

Busy months are behind us and now it's finally time for you to have a look at the upcoming Unity Version for yourself!

Starting tomorrow, April 28th at 04:00 EDT, you can visit our test server and try the game directly in your browser. You can also leave your feedback and keep updated in our new forum section.

Update: The Unity Test Server is live! If you're having issues with the link above, please clear your browser's cache and try again!

Happy testing!
BB_Trafffer

Dear Settlers,

We know a lot of you have been eagerly awaiting news on the upcoming TSO Unity Version, so we'd like to share how the future of "The Settlers Online" is progressing!

Check out our latest Sneak Peek to see some of the improvements we're making to The Settlers Online as we future-proof our beloved game!

Kind regards!
BB_Trafffer

Dear Settlers,

A game maintenance is scheduled for Thursday.

• Day: Thursday, April 22nd
• Game Worlds: (1 - 2) Closed
• Start: Approx. 02:00 EDT
• End: Approx. 05:00 EDT
• Adventures & Premium: Times will be extended

This update will fix an issue related to blocked Easter Achievements.

Happy settling,
BB_Trafffer

Dear Settlers,

Your Settlers have nearly had their fill of chocolate eggs during this year's Easter Event. We're now in the Removal Phase, but don't worry: you can still spend your hard-earned Stripy Eggs on the rewards you've been saving for!

However, do be aware that you have until Monday, April 26th, after which the event will be completely Deactivated. Until then, we're always looking forward to reading your feedback in the > forums. <

Happy settling,
BB_Trafffer

Dear Settlers,

A game maintenance is scheduled for Monday.

• Day: Monday, March 29th
• Game Worlds: (1 - 2) Closed
• Start: Approx. 01:00 EDT
• End: Approx. 04:00 EDT
• Adventures & Premium: Times will be extended

This updates fixes an issue with shop limits that could affect the event.

Happy Settling!

BB_Trafffer

Dear Settlers,

As this year's Easter Event is just around the corner, it's time to feast your eyes on the newly published Dev Diary and find out more about the upcoming features:

• Spacious Storehouse: The special building of 2016 is back once again
  
• New buildings: Rabbit Breeders, Lovers Statue and Wonderous Spring Residence
  
• Specialist: The Motherly Explorer, who loves to bring back lots of loot
  
• New Seasonal Adventures: Granting both double resources and experience
  

Read all the ins and outs of this year's Easter Event in our Dev Diary!

Happy egg-hunting!
BB_Trafffer

Dear Settlers,

A game update is scheduled for Tuesday. This game update includes the technical implementation of this year's Easter Event! During this time, the game will be unavailable.

• Day: Tuesday, March 23rd
• Game Worlds: (1 - 2) Closed
• Start: Tuesday Approx. 03:00 EDT
• End: Tuesday Approx. 07:00 EDT
• Adventures & Premium: Times will be extended

A full Change Log has been posted on our forums.

Happy Settling!
BB_Trafffer